ENOW*

S E R V I C E S  /  N e g o t i a t o r

How can you optimise the outcome in your particular situation?

Often people are:

  1. Too confident about their negotiation abilities; or
  2. Not confident enough.

 

Both situations are problematic.

At least the underconfident negotiator knows they need help. Frequently they negotiate against themselves before the formal negotiation begins. “100!? They’ll never go for that. I should suggest 80.”

It’s a gross generalisation, but women can frequently fall into the under-confident category and men into the over-confident. Just as many men think they’re a brilliant driver, many men think they’re a fantastic negotiator. And their ego becomes embroiled in the outcome.

The aggressive negotiator often misses out on imaginative* approaches and solutions. And they frequently damage the goodwill & trust that can unlock other possibilities (winning the battle but losing the war).

We rarely know what outcome could’ve been achieved in ideal circumstances and so it’s all too easy for the over-confident negotiator to convince himself that he achieved the best possible deal – thus reinforcing the over-confidence. “I negotiated to get 148. The other side were looking to give me 110 at the start. We fought for a month to bring them up to 140 and then haggled for weeks to haul them to 148. There’s no way anyone else could’ve done better

“So many times I’ve seen a situation like the one described across where the aggressive negotiator has achieved 148 and thinks it’s the best possible outcome.

“I tear my hair out because if we’d set out the narrative differently some months before the formal negotiation began, they could’ve got over 200, and while there still would’ve been a long haggle, it could’ve been about bringing the other party up from 170 to 200.

“In some cases, the difference that could’ve been achieved was even greater – as much as 2x or 3x what they actually got.

“Imaginative approaches are often missed. And as Albert Einstein once said: “The true sign of intelligence is not knowledge but imagination.” 

Alan is particularly adept at helping negotiate complex situations – a shareholders’ agreement or a company valuation, for example. But he can also help you with simpler situations, such as a salary negotiation.

Sometimes the difference Alan can bring to your situation is down to his deep understanding of legal, financial & people issues, and how they interconnect. Other times it’s due to the fact that he’ll take the time to understand all the issues (& documents) on your side and on your counter-party’s side, and then approach the problem from a fresh perspective. Either way, his wealth of negotiating experience comes to bear. 

Contact Alan for a free, confidential, no-commitment 15-minute consultation.

“You do not get what you want. You get what you negotiate.” – Harvey Mackay

 

“While negotiation is central to our lives, that does not imply that we are good at it — still less that we find it a pleasurable activity. When engaged in complex negotiations, people become tired, confused, and emotional, making naive, inconsistent and rash decisions. They fall prey to personal prejudices, find it hard to weigh up complex alternatives dispassionately, and are subject to a range of misapprehensions and fallacies.” – Shaheen Fatima

 

“The most critical thing in a negotiation is to get inside your opponent’s head and figure out what he really wants.” – Jacob Lew

 

“The most dangerous negotiation is the one you don’t know you’re in”  Christopher Voss

 

“One of the best ways to persuade others is by listening to them.”  – Dean Rusk

 

“ The best move you can make in negotiation is to think of an incentive the other person hasn’t even thought of – and then meet it.” – Eli Broad

 

Negotiation is in some ways like chess. You are prepared to sacrifice particular pieces in the interest of winning the game. In chess you know the pieces but you can’t see into the other person’s mind. In negotiation you don’t necessarily know the “pieces”. You have to discover and develop your own pieces and find ways of uncovering your counterpart’s. – David Oliver

 

“You must never try to make all the money that’s in a deal. Let the other fellow make some money too because if you have a reputation for always making all the money, you won’t have many deals.” – J. Paul Getty

N E G O T I A T I O N     E X P E R I E N C E

Alan’s negotiation experience includes:

  • Designing, selling & delivering a negotiation course (Single Issue & Multi Issue Bargaining) to corporates such as Openet Telecom and NCB Stockbrokers
  • Negotiating a pre-money valuation of €3 million for an 8-month old company that was at least 7 years pre-revenue. This was the first investment into the company and the investor was a major services company in the same sector. The investor got no board seat, no consent powers and neither the investment nor the valuation was tied to achieving any milestones.
  • Negotiating with a university, securing an option to buy the IP rights they held for a start-up company, which included all future patents the start-up might develop in a similar field to the original patent. The option allowed the start-up to buy back all the IP rights at any time within 12 months for €25,000. Thus, when it came to raising equity 10 months later, instead of saying “We need to raise €300,000 and we own none of the future or existing IP rights,” the start-up could simply say: “We need to raise €325,000 and we own all the IP rights.” The start-up raised the required equity at a high valuation.
  • Negotiating a €5m investment for a company from their favoured global investor for a zero equity stake (almost a grant). The investor was a US industrial company, Number 1 or 2 globally in its field. The investor received some time-limited rights to commercialise future products, but got no board seat, no consent powers and no rights or options to buy any equity in the future.
  • Negotiating for his life in a hold-up incident at a brick factory he established in South Africa. The incident, in a room the size of a typical domestic bathroom, involved handing over keys, money & an item of huge sentimental value, and lying face-down on the floor while the robbers fired live ammunition. In Europe, perpetrators rarely shoot in hold-up situations as they know how much it would increase their jail-time if caught. But in South Africa, at the time, it seemed that perpetrators calculated things differently. Only the day before the brick factory hold up, a 75-year-old woman was held up at a petrol station 2-miles from the factory. She returned to her car with the car keys and was asked to hand them over by the robber. He shot her dead, calculating that that this would make the police more likely to come to the woman’s aid than to chase him.
  • Negotiating a carve-out of IP rights for a start-up company from one of the world’s largest food multinationals. This was achieved incurring legal costs of less than €1,000.
  • Securing world class legal advice for a start-up over the first 8 years of its life for a cash cost of zero. The lawyers involved agreed to add up the value of their services once a year and take a slice of equity as payment. It should be noted that the amount owed to the lawyers was relatively low. The total bill over 8 years, covering 7 funding rounds, two joint venture agreements with multinationals, multiple grant awards, a potential litigation situation, the establishment of related companies, HR situations and other sundry issues came to less than €200,000. (The low cost was partly due to the fact that Alan did much of the standard legal work himself, getting sign-off from the lawyers on all crucial documents. In the 2 years after Alan’s day-to-day involvement with the company ceased, the company spent over €800,000 on lawyers, during which time one funding round was completed, no new markets were entered, no significant HR problems arose and no new companies were established.) Note: all the legal advice referred to here excludes IP and patents – which was delivered by another specialist legal company.
  • Negotiating an investment – while being hugely outnumbered – in a high tech waste disposal business (we’ll call it “WDB”). When Alan arrived to negotiate the final details of the investment he found himself unexpectedly in a room with four other parties (WBD’s owners, WBD’s lawyers, representatives for WBD’s employees, and another company with a claim on WBD’s IP rights. These parties had spent the previous 48 hours hammering out a deal which would come into effect after Alan’s company made its investment. However, Alan was not prepared to invest if the deal stood because it violated the basis on which he’d agreed to invest. The other 4 parties, having gone without much sleep for the last 48 hours, and having negotiated their deal without much if any thought for how Alan might react, were in no mood to change their agreement and accused Alan of reneging on an investment he’d promised to make. While they were being irrational (any independent examination of the documents signed till then would evidence that Alan was merely refusing to alter the terms he’d previously agreed to), it was a real-life situation where telling people they are being irrational will not work. The deal couldn’t be done without the party Alan represented, so Alan just refused to buckle despite all the pressure and being the minority in the room. Since the bullying route didn’t work, the other parties had to come to the table and find another way. A deal acceptable to all was negotiated over the following 36 hours and the investment was made.
  • Alan has also witnessed instances of terrible negotiating, which themselves are instructive. Examples include: (1) A company that accepted major investment after years of product development while actively avoiding the creation of any competitive tension in the process & without making any effort to showcase the company’s assets. This resulted in a valuation tens of millions of euro less than could otherwise have been achieved. (2) A company that agreed a commercial arrangement with a major partner which included a clause that effectively reduced the company’s valuation by over 50% (This was missed by the company’s management, board, investors, lawyers & advisers; Alan pointed it out after he got involved with the company some time after the arrangement was concluded). (3) An individual on a salary of c.€120,000 p.a. who refused a deal that would have seen him receive an upfront payment of over €500,000 in return for giving up a very questionable legal claim he had over a company. He refused the offer, hoping to pressurise the company for more and ended up with nothing.